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Hebei Economic Net > Rule of Law

Women's online shopping socks "customer service" 10 times active compensation results 30,000 yuan gone

Source: Chongqing Morning Post
2019-12-30 09:53:02
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I bought a few pairs of socks. After a few months, I suddenly received a call from the "customer service" saying that "I would take the initiative to compensate 10 times the price due to quality problems". Would you gladly accept such a "good thing"? In fact, this is an old-fashioned phishing trap.

Ms. Liao, who lives in Rongchang, believed it and carried out a series of operations according to the instructions of the "staff". In the end, the claim turned into an online loan, and somehow was deceived by 30,000 yuan.

Ms. Liao lives in Changyuan Street, Rongchang District, and she likes to buy things online. In September this year, Ms. Liao bought a few pairs of socks online for a total of 20 yuan.

On December 16, a self-proclaimed "staff" of the online shop called and said that socks bought by Ms. Liao "enjoyed 10 times the compensation of the manufacturer for quality problems, a total of 200 yuan". Later, the "customer service" also introduced in detail the socks brand, model and price purchased by Ms. Liao. After checking, Ms. Liao found that they were consistent with her order and did not doubt the identity of the other party.

The "customer service" used compensation as a reason, saying that because the company stipulated that the refund must be paid through the payment and lending platform, Ms. Liao helped the merchant to credit the credit value from the platform. Instruct Ms. Liao to enter a payment and loan platform and fill in information including ID number, bank card number, and mobile phone number. After inputting the information, the other party called and said that there would be several verification codes sent to Ms. Liao ’s mobile phone. As long as the information was provided to “customer service”, the compensation money could be transferred to Ms. Liao ’s bank card.

Soon after, Ms. Liao received several verification messages in succession, and she forwarded them to the other party without looking carefully. After that, a message suddenly appeared on her mobile phone saying that she had transferred 30,200 yuan to her bank card. Subsequently, the other party claimed that due to an operation error, the compensation amount was 30,000 yuan more. She hoped that Ms. Liao could return the money to the company after deducting 10 times the compensation amount of 200 yuan.

Ms. Liao wants to get compensation herself. This 30,000 yuan is ill-gotten wealth and should be returned. She transferred the money to the other's designated account through WeChat, then contacted the other party to repay, but found that WeChat and the phone did not respond. Ms. Liao suddenly realized that the 30,000 yuan she had just transferred to the other party was not a transfer made by the other party, but a loan that the other party used to take advantage of her identity. She immediately called the police.

According to police, the procedures for obtaining various online loans are very simple, which also facilitates online fraud. The "customer service claims" encountered by the victim Ms. Liao is an old-fashioned scam. Although Ms. Liao is alert, she is still fooled because she easily leaked personal information.

Chongqing Morning Post, upstream journalist Tan Yao

Police reminder

Don't easily disclose personal private information

Citizens should pay attention to merchants' credibility before choosing online, and choose legal websites, merchants, and shopping platforms. Do n’t worry when receiving a customer service call from the e-commerce platform. Many parties verify the identity of the other party. Generally, the merchant's refund compensation will not be operated through WeChat or the lending platform. Do not jump out of the original e-commerce platform and enter the lending APP transaction.

Be alert to calls or requests for personal information. Don't easily believe that you are actively calling for "customer service". Resolutely do not scan the QR code sent by the other party, do not fill in private information such as bank cards at will, do not leak the verification code of the mobile phone, and let the other party spend their words and do not transfer money.

Citizens should also have more knowledge of financial fraud prevention, improve their anti-fraud capabilities, and avoid falling into the trap of scammers. Once found to be scammed, you should immediately call 110.

责任编辑:吴海燕 Keywords: online shopping socks Editor: Wu Haiyan